(The sad thing is that I intended to purchase 5 more office chairs from them). Overall, I'm very satisfied with the chair I received and the price paid. Brighten up your office space with a bold colored office chair. Only to find out that they were not the ones I bought. So this could potentially cost me over a hundred dollars for doing nothing wrong, for returning something I didn’t order. I only needed to attach the back to the seat with a couple of bolts and I was ready to go. Do NOT do any business with this garbage. While best known for their mattresses, Serta has moved into ergonomics with the Serta Back in Motion Health and Wellness office chair.This reasonably priced chair has the look and feel of a high-end brand with deep, ergo-layered body pillows that offer the perfect combination of comfort and support. Read their policies. SO, do not use this company, they are not ethical. If you're one of the many, many people who Office Chair At Work didn't deliver a product to and scammed out of a full refund, document everything and contact your credit card company. Instead they will keep 35% as a re-stock fee. After all that, we found that the best office chair for most people is the Herman Miller Aeron chair, but read on for our reviews of all the chairs we tested. Their guarantee of free return and money back is a lie. Them providing me with a refund would be so much easier but instead, they force honest consumers to go through all these hoops just so they can cheat them out of money.I'm left with no other option than to continue reaching out to their customer service, posting here hoping for a reply, re-opening the dispute with my credit card company, and I'm looking into filing claims elsewhere too to see what my options are if none of the above works out. I want others to know this company is not a scam. However, I only received a partial refund which I am disputing. What's good that they finally sent the chair and UPS delivered it just in 2 days. Swivel PU Leather Mesh Office Chair, eBay (£64.99) – at the time of writing, eBay claims it has sold over 10,000 of these office chairs. Sorry no double refunds. Wow. That being said, I understand that most people don't even leave a review if they are satisfied. Wish I had read BBB reviews, Yelp Reviews, Trust Pilot or Glassdoor before doing business with this SCAM company. I spent several hours on unclear videos. However, after you tell them you want to cancel the order, they tell you there is a 10% "restocking fee." is a SCAM. Took almost a month to get. A good office chair is basically a chiropractor you live with. I'm revising my (bad) review of OfficeChairs@Work. I will just begin with this.I started looking for a good chair after many cheap ones broke down on me. Nowhere on the chair description on the website does it say "refurbished." Overall my wife and I are pleased with this purchase and so this is why I put it under the 4 star rating as to " stand out" from the others. Despite its low price, the chair feels spacious and looks professional making it an extremely viable option. My chair took just under a month to receive. Our Top Rated Office Chairs (15) Ergonomic & Task Office Chairs (46) Big & Tall Office Chairs (11) Shorter & Smaller Office Chairs (14) Boardroom & Conference Chairs (18) Guest & Client Chairs (28) Lounge & Reception (29) Meeting Chairs - Stacking, Nesting & Folding (24) Stools & Specialty (16) Office Chair Mats (7) Office Chair Parts (7) And unlike those who've been working from their home study for years, the new work-from-home contingent might not yet have invested in a decent office chair… The other moveable parts don't work. If you’re only working for 2-4 hours, I would recommend something like the Alera Chair (here’s our Alera Chair review).However, for a long work day, you need more features and better support for your back. Described as a 'gaming style office chair', it’s built from faux leather and has mesh padding on the back. Excellent communication Great customer service!!!!!!!!! The chair has a mesh back to help keep you cool while you work or play online games. When I would contact them about the chair I ordered the response was always very similar to "it is going out soon". Overall thank you Office Chair at Work for a good experience and for your great and responsive customer service! I returned my defective chair and Office Chair received that on 21-May-2020. Serta Mid-Back Office Chair. The best overall: Herman Miller Aeron Look at the timestamps.THIS COMPANY GETS YOU SO ANGRY IT ISN'T WORTH IT. Waited about 3 to 4 weeks and received no chair. This is the chair that my employer provides in our new, billion dollar office complex. I placed an order for a Herman Miller chair last month. *Where should I upload my documents:Please provide a portal through what I can upload all the documentation to you to review.I have shared screenshots and letter from Chase with your customer support team. About Office Chair @ Work For the past 20 years, Office Chair @ Work has been providing consumers with premium office chairs at discounted prices along with great customer service. I even emailed them and said your prices are like 40-50% off, are you sure these are BRAND NEW, and not refurbished, and they replied in email, YES brand new, we just get good pricing from dealers. When I emailed customer service about the issue they told me to "buy a stapler for cheap at the store and staple it back together". I didn't realize they were the same business until now, that I am trying to get my money back from both! You file a chargeback. They use deceptive advertising, talk about "free returns" but charged me a random amount when I canceled an order that's not even in their Terms of Service, told me that shipping was free and then said they had to charge me for shipping on an order that I cancelled within minutes of placing it, explicitly DIDN'T charge a credit card transaction fee (which their state law says has to be declared in their invoice) but then refused to refund the fee that they didn't charge in the first place, and altogether acted shamelessly predatory and scammy, exactly like all of these other reviews said like they were going to act.Their website sells "brand new" chairs that are all actually used chairs according to their own Terms of Service page. The ProGrid Back office chair from Office Star is a comfortable ergonomic office chair that will keep you concentrated on your work and henceforth maximize productivity. I am filing another complaint with the FTC Consumer Fraud Division.I want to make sure no other consumers end up losing hundreds of dollars in restocking fees for product that never left their warehouse, or from getting bad quality used products that are listed AS NEW on their website, which they even confirm are new if you try and ask them in an email. Delivered by UPS on the website does it say `` refurbished. a shipping label was created close! Equipment that sell is used and decide to file a dispute with my credit card company also, probably... Full amount I looked them up and found the officechair @ Work made a right decision to 5! Was well protected inside shipping despite saying `` free shipping '' all over dozen! The equipment that sell is used 13 Jul 2020 0 Source: Karen Freeman... Chairs under the $ 600 range will not provide a full refund if you want to a! 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