Stand tall. Don't fight change. Many of your employees will have unique strengths and training that can make them great assets to certain projects. The task to begin finding and implementing leadership training for your supervisors and managers may not be as daunting as some would have you believe — unless the initiative came from anyone other than your President, General Manager… Get your hands dirty. Know the limits of your time and abilities and say no to things you know you can't do. Among the issues that should be addressed are the following: Performance management. Be honest and reliable in all of your business and personal relationships. This program is designed for those … 55. Business loans and investors can help you through leaner times. Don't just be a generic manager — stand out as a leader and role model for your employees. Being a leader means a lot of different things, and your focus likely will … 34. Taking disciplinary action against an employee is no small … I sit on the board of the San Diego Cyber Center of Excellence and Tech San Diego. You don't want to spend all of your time at the office, and neither do your employees. It's fine to be firm in what you expect, but allow for flexibility in how it gets done. 50. It's OK not to know the answer to every question. Don't micromanage. 43. Take care of fixing the problem before dealing with any possible repercussions. 99. 15. Before you pass judgment on a situation, make sure you have the whole story. 24. Even though the manager onboarding statistics are concerning, the good news is this—leadership training is a wonderful place to build a strong, sustainable culture of learning. Every sheet of paper, paper clip and pen is a cost on your budget. Management 101 1. Keeping everyone in touch with the status of the project is key to making sure it's completed on time. 52. Organize and manage your schedule. This is an effective method of ensuring that perishable skills are kept current, and that the most recent cyber exploitation events are broken down for our information security team members. Being on time is a big deal. 2. Manage and control your emotions. 31. 28. How to deal with disciplinary situations. Spread work among your employees in a way that doesn't leave anyone overburdened while also allowing the project work smoothly. Sometimes an uninterrupted half hour in an unoccupied office can help you get key things done or allow you to plan your day before there are any distractions to slow you down. 11. You can learn a great deal about management by using a wide variety of informal methods. Staying organized will help keep you from wasting time chasing down important documents and information. Follow this guide to new manager training and learn how to set first-time managers … Being able to identify and maximize them can help make adapting less painful. The 9 most critical training topics companies should select are as follows: The organization’s mission and strategy . Set clear goals. Don't make your work top secret; let your employees know what's going on and how they are expected to contribute. Differentiate your products. © 2020 Forbes Media LLC. A small problem can easily snowball and become something much more difficult to fix. In addition, several of our employees (Tom Lang, Russ Novak, RADM (ret) Ham Tallent) are former “TOPGUN” (the Navy Fighter Weapons School) instructors, one of the most rigorous schools in terms of instructor training. I’m hoping and expecting that this training will help ensure that even as the company grows there will be a consistency of leadership throughout the ranks which will create a stable platform for future growth. Respond to your correspondence within a reasonable amount of time. Your employees will understand and perform better if you explain simply and clearly what you need. Keep your head up and take even strides. Proper delegation reduces stress … Always be willing to learn. I offer insight on cyber security issues for businesses and consumers. One training program developed by former Top Gun instructor Tom Lang we have run is a one-day course intended to teach college students or others without any U.S. military background how to speak the language of the military and military procurement programs so that they can add value much more quickly with our Department of Defense customers. Let employees follow your lead. You never know where your next great inspiration will come from. While it might be nice for every employee to have a PDA, budgets often don't allow for such conveniences. 1. In response to the coronavirus (COVID-19) situation, Microsoft is implementing several temporary changes to our training and certification program. 58. Retain customers as much as you recruit new ones. 46. If other departments or managers are bearing down hard on your employees, stand up for them. With common knowledge, of course. Being a good manager isn't just about what you can encourage other people to do, it's also about managing your own performance. You can't be everywhere doing everything all at once. 42. Focus your energy on things that matter. Having to redo something for a client costs money, and, more than likely, future business opportunities. The following link is to many suggestions and materials you can use for informal training. My current company is Sentek Global, provider of cybersecurity services and engineering services to the U.S. Department of Defense. Some problems might resolve themselves if you just let them be, but you need to be aware of times where you'll need to step in and take control of a situation. Delegate tasks. Not only will you gain the respect of your clients, you'll also avoid legal battles that can be a serious financial drain. Don't require employees to run your personal errands. Fix what's broken. Stand with your arms crossed behind your back. 54. 101. 1. training.aspx: Personnel/ HR Management: Training Talks: HR for Those who Recently Assumed HR Responsibilities (Training Talk) 09/16/2011: 11060: analysis.aspx: Personnel/ HR Management: Analysis: Personnel/ HR Management: 04/20/2004: 2979: state_comparison_charts.aspx: Personnel/ HR Management: Guidance: HR 101… Every bit you save goes toward your profit. 66. Only promise what you can realistically deliver. This course breaks down management skills and practices into three basic types:  personal skills, the ability to look at oneself; team-focused skills that enhance a manager’s ability to effectively employ small groups; and corporate focused skills or those needed to make your company more successful. Learning is a lifelong process. Follow these tips to make deadlines less stressful for everyone. Creating milestones for you and your team will help you keep track of your progress and also give you a sense of accomplishment as you reach each milestone. Waiting for disaster to strike is a dangerous way to find out if your emergency plans will hold. 62. In short we have the resources to train our people in the skills they need to succeed. Delegation. Here is a basic look at management—a virtual Management 101. How to Prioritize Prospect Calls and Contacts. If you've made a mistake, fess up. The course helps to eliminate many of the uncertainties and anxieties confronting those new hires that have not been exposed to DoD practices. Learn to do more with less. Leadership Training Topics. Make a difference to your employees. Call it Management 101. Keeping your shoulders back and holding yourself up to your full height will give you an … The word "manager" is a title; the label of "leader" should be for everyone. 67. 33. While you always want to bring in new business, it's very important to maintain relationships with loyal customers. 40. Part of being the boss is accepting responsibility for the mistakes of all that you manage, not just your own. Know your limitations. Pay attention to exactly what clients are asking for to help you better meet their needs. Even the most negative changes can have positive aspects to them. 2021 is approaching quickly, bringing with it a new wave of innovation in CRM technology and capabilities. Create a plan. Encourage innovation and creativity to stay ahead of the demand for newer and better products and services. Use any tools and utilities you have at your disposal to prioritize your day and keep track of what you need to get done. Course Summary Business 101: Principles of Management has been evaluated and recommended for 3 semester hours and may be transferred to over 2,000 colleges and universities. 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