My bills and expenses are becoming overwhelming and I need immediate help. I don’t receive any of my unemployment money. New Jersey desperately needs COBOL Programmers. WARNING: This site does not support Internet Explorer 11. It’s just the same information already emailed to me. I filed on April 27th did the e adjudication on the 28th now the system tells me my social security number is invalid and I dont have a claim but when I put my info to get a call or email it response with no problem. Over one million New Jerseyans have filed for unemployment since the onset of the COVID-19 pandemic, and of those, 700,000 people have received payments, said commissioner of the New Jersey Department of Labor and Workforce Development Rob Asaro-Angelo. TRENTON, N.J. — New Jersey's Department of Labor has now received 1,018,785 applications for unemployment benefits in the seven weeks since the coronavirus pandemic began. Here are some of the top general inquires the NJDOL receives: “We are investigating every resource we can add to assist our customers at this time of unprecedented unemployment claims,” Labor Commissioner Robert Asaro-Angelo said. Forget the ‘chatbot’! This new feature points them in the right direction to find the answer quickly.”. The director of Unemployment should be ashamed of the work he is doing or in this case not doing. I also read that people who typically don’t qualify for unemployment like independent contractors in nj can apply for unemployment and will get denied in order to start the process for the 600$ from the fed. launches online chatbot for most asked unemployment questions, New Jersey Department of Labor & Workforce Development, Education Commissioner Repollet to become Kean U. president, Malbek closes $3M in growth funding from Osage Venture Partners, Bye-bye, toll booths: Port begins all-electronic collection at Holland Tunnel, Executive Moves: Jefferson Health, Larken Assoc. Waiting for 6 weeks of unemployment payments. New Jersey Employment Increases in November Unemployment Rate Moves Higher TRENTON – New Jersey private sector employers added to their payrolls in November for the seventh consecutive month while employment in the public sector moved lower. I agree my brother tried to claim his benefits today and the system told him he did not have a claim and told him to file a claim, so he went back in the system to file again. This message repeats itself the next day even if it is at 8 am. Ramsey, NJ's real-time and most comprehensive local Jobs news. I understand there’s a lot of people that are unemployed now because of this pandemic but I think eight weeks two months is long enough for a state to be able to straighten this out. What is going on. And to continue telling people to be patient is almost condescending at this point. Don’t lie, man up. Many residents have complained that they still have not received benefits, that they were denied benefits, or that the New Jersey Department of Labor’s online portal keeps crashing or freezing. As states look at slowly reopening, some residents are still waiting for financial relief. If the Corona doesn’t kill us we will die from starvation. When are we going to be able to speak with a human being? I wish I could find the piece I read, I believe it was from a government site. This top doc was eager for any COVID vaccine — but was thrilled to... NJMEP is 1 of 9 recognized nationally by DOL for development of top-level apprenticeship... Infectious disease expert concerned about overconfidence, preaches continued vigilance. How do I reset my pin? Filed unemployment, funds gave been deducted from the site but no payment into my account or the Bank of America card sent. Second when I try to see my new claim it keeps bringing up my old claim which i still have alot to claim also. Return to nj.gov. Official Site of the State Of New Jersey. Im beyond desperate. My daughter got 1 payment then 5 weeks of nothing can someone tell me whT to do cant get help. Find Employment Law - Individuals Lawyers in Chatham, NJ Welcome to the U.S. News Lawyer Directory – powered by Best Lawyers ®. The feature simulates a human text response to provide answers to the 20 most frequently asked questions related to unemployment benefits. I filed my unemployment claim since April 21,2020 and I was told to claim my weekly benefits. “We are investigating every resource we can add to assist our customers at this time of unprecedented unemployment claims,” said New Jersey Labor Commissioner Robert Asaro-Angelo. since 03/19/2020 I have not been able to complete the case without work. I have scoured alot of news forums and blogs and everybody with A REAL problem can’t talk to anyone. New Jersey's labor department has rolled out a chat bot intended to help the thousands of residents who filed for unemployment. First different days one says call another days online. Like everyone else commenting on this blog, I too I’m having a difficult time collecting. Would he look them in the eyes, knowing his net worth, and tell them to continue to be patient? That’s strange so I tried to redo another claim since I don’t exist but then the unemployment system tells me I can’t because i have an existing claim. My phone number is 856 6356634 could some please call me and let me know want the problem maybe so I can fit ..I’m going crazy trying to speak to someone ..I’ll be calling in again this .. can someone please please please help me .. thank you ..my email is jconstance39@gmail.com thank you some much hoping to hear something soon, Planet Princeton P.O. Have e-mailed governor received a general message but still have not solved. I thought he was going to be really good for the state but apparently I was wrong so Murphy needs to do something And needs to do it fast there’s a lot of people that are going to lose their homes and can’t even feed there children .in this state one of the richest states in the country we pay high taxes and we have good support most of the time from this great state of nj.that i love. We recommend using an updated modern browser such as Chrome, Edge, or Safari. Vi vil gjerne vise deg en beskrivelse her, men området du ser på lar oss ikke gjøre det. Existing claim I did. All rights reserved. Another goal is to direct customers to self-service features whenever possible. Do NOT follow this link or you will be banned from the site! I did not receive. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact NJ Unemployment in an easy-to-use summary, as well as a full comparison of the 5 ways to reach NJ Unemployment, compared by speed and customer recommendations. COVID-19 Information Hub. This problem needs to be addressed. New Jersey is providing 20 weeks of extended unemployment to New Jersey workers who have exhausted their state and federal jobless benefits. Very sad. application date march 22 2020 and still nothing. The March 29 date is key. General information on how to stay safe, test sites, financial assistance, unemployment, donations, food, and other non-medical needs. I attempted to certify benefits only to be prompted that I need to speak to an agent. To Answer Customers’ Unemployment Questions TRENTON — In an ongoing commitment to enhance customer service during a time of historically high volume, the New Jersey Department of Labor and Workforce Development (NJDOL) has launched a chat feature, or “chatbot,” on its website to answer customers’ unemployment questions. The Department of Labor launched a chat bot on Friday designed to help the deluge of workers who haven’t been able to get in touch with the agency about their unemployment … Data extracted on: December 18, 2020 Source: U.S. Bureau of Labor Statistics Note: More data series, including additional geographic areas, are available through the "Databases & Tables" tab at the top of this page. This is very disappointing and as much as the government wants us to be safe, being stressed out and worried about bills and feeding our families cause other types of deadly illnesses. Most folks are getting it 3-4 days after they get their regular unemployment payment. Post was not sent - check your email addresses! The app features a chatbot that asks you questions to gather the information necessary to apply for state unemployment insurance. We have paid into the system for our whole lives. New Jersey is obliged to invest in its unemployment infrastructure to address a spiraling backlog of claims. I applied for unemployment and qualified under PANDEMIC unemployment . Virtual Assistant “Larry the Chat Bot” brings Automated Solution to Claims Backlog . NJ Public Employment Relations Commission Reference Material Sector Contracts It was deposited a day before my regular unemployment compensation. (24/7) Call (Medical COVID-19 Questions): 1-800-962-1253. Help what does not payable at this time mean!!!!!!! New Jersey includes the following metropolitan areas for which an Economy At A Glance table is available:. Why are working people having so many problems getting their MONEY THAT THEY WORKED SO HARD FOR and the SELF EMPLOYED/NONE WORKING PEOPLE GET THEIRS WITHOUT A PROBLEM. Vi vil gjerne vise deg en beskrivelse her, men området du ser på lar oss ikke gjøre det. I am a gig worker and i have not received my retroactive funds and no PUA of $600. What do I do to qualify for federal Pandemic Unemployment Assistance. The chat box can’t answer the questions I have. Official Site of the State Of New Jersey. -Read Full Disclaimer I share much of the frustrations my fellow New Jersians are experiending. THERE ARE NO AGENTS, WTF absolute disgrace waiting this long and no answer no assistance no nothing. Ui can be set up the same way if it a frequently asked it can be a chatbot. if you have to speak to a representative you can be given a pin number to set up a time for a chat with an represntative or phone call with the representative if you dont have a computer to chat. The Caldwell man … The people need to speak with a human being! Have not received a check. I need help I try to claim I cant it say I need to talk to customer service person . The state extension kicks in after claimants exhaust 26 weeks of state unemployment plus 13 weeks of federal Pandemic Emergency Unemployment Compensation (PEUC), described below. I told my husband to apply and try to get it. Unemployment benefits are a lifeline keeping hundreds of thousands of Coloradan above water as the coronavirus drives unprecedented economic pain in … I just used it and it didn’t help me at all. The Texas Workforce Commission launched an online, automated virtual assistant to help manage the surge in unemployment benefit claims. New Jersey. Verification of income is one of the reasons that a person receiving unemployment in New Jersey can have for wanting to see a statement. Now eligible workers can get a total of 59 weeks of benefits. I feel like the state of NJ is hoping that we give up so we won’t claim. Even if there are 50 people answering calls with 100 calls in que, those calls will not be answered in an 8hr period of time when there are more calls coming in behind those already on hold. New Jersey Unemployment Appealing Denied Benefits Information Unemployment petitioners in New Jersey asking, “What can I do if unemployment denied me benefits?” have several options. I understand how it is different information in two different areas.The system is screwed up and before we will get a check you will be homeless or you will not receive anything until the state start to open back up. COVID-19 Information Hub. Have not received anything. It’s not a chat that will help me! What a disgrace! The user is on notice that neither the State of NJ site nor its operators review any of the services, information and/or content from anything that may be linked to the State of NJ site for any reason. He definitely will not be getting my vote. He says there are people talking to agents about general information?! Unemployment Rate - November 2020 Colorado: 6.4% National: 6.7% Colorado Job Growth (SA) Oct'20 - Nov'20: -6,900 Nov'19 - Nov'20: -128,200 2020 Minimum Wage I do not pass it with me because I tried to create my unemployment account and until now I could not only fill in my basic information and the last questions that give us the key, but then it will no longer allow me to enter the next page to create My account is like this since March that they gave me lay off and I feel desperate because I have 4 children and I am a single mother and I do not have economic income until now, see if someone can help me I live in NJ and I already sent a written letter a month to Trenton NJ and also received no news, I’ve been approved since April 4 have not been able to file weekly benefits It’s tells me I have to speak to repensintave well good luck with that I sent 30 emails 3 letters and called ever number 20 times each day. We need your help NOW !! It’s actually penalizing people that are working part time and the people that aren’t working at all are making more money staying home then they did when they actually worked. I want to no how to speak to customer service talk to some one I try to claim but I couldn’t say I need to talk to customer service I cant get through, I don’t know what’s going on I don’t know what’s going on possible to file for my taxes yesterday my weekly benefits they said I need to speak to a claim agent I cannot connect with no claim agent how do I supposed to be getting my benefits if I can’t even talk to claim agent what number can I use to get in contact ASAP with a client agency this is don’t make no sense at all I got a child baby one daughter is like you know is too much I just want my money I supposed to get a week when I do for my weekly benefits and the 600 that posed to be gratitude to me. To learn more, visit www.njfamilycare.org; For more information on health insurance options, and to see if you qualify for financial help to lower the cost of a plan, visit Get Covered New Jersey. Tap below to … Here are some of the top general inquires the NJDOL receives: Am I eligible for benefits? General information on how to stay safe, test sites, financial assistance, unemployment, donations, food, and other non-medical needs. He has asked people to be patient, but some people have now gone two months without receiving a paycheck. [New Jersey] Question On 04/13 I received the initial $600 CARES Act payment for the week beginning 03/29 - 04/04. This FAQ provides general answers to most commonly asked questions regarding unemployment insurance (UI) and the COVID-19 pandemic. The State of NJ site may contain optional links, information, services and/or content from other websites operated by third parties that are provided as a convenience, such as Google™ Translate. Every week now I certify I expect to see previous weeks and I can” see it . The chatbot was developed in partnership with the New Jersey Office of Innovation and uses Google technology. He also states they dont have enough staff they have to be vetted proplerly Understandable, but you had staff members that are vetted and qualified to perform the job that can take care of the calls that needs a representative at least. for airport... Here’s how National Guard will help in COVID-19 crisis. The new law that was signed March 27 th can provide assistance to many NJ workers impacted by COVID-19. How do I contact someone and finish certifying. The unemployment rate in New Jersey peaked in June 2020 at 16.8% and is now 8.6 percentage points lower. Amazon has a chat system where you are speaking to live person depending on your question the first representative could of help you. Seems like there is no logistical reasoning on how they handle this “unprecedented” amount of applicants. Officials said the chatbot frees up time for agents to focus on claims that need an intervention. I have been laid off since 3/12/2020 and app. Everyone who has posted a comment on this subject is absolutely correct and completely justified in their frustration. Hundreds of thousands of people haven't received unemployment checks in New Jersey. Only persons physically in the state of New Jersey are permitted to wager for real money with Unibet. ..smh. They have families to feed and bills to pay. The New Jersey Department of Labor & Workforce Development announced on Monday it has launched a new chat feature on its unemployment website to enhance service amid the coronavirus pandemic. Hi I been calling my unemployment benefits since 4/1/2020 and certify on computer,I haven’t finish my procedure yet and I wanna be able to finish this n receive my money for my expenses,I been checking on the net n nothing new,no letters,how can I finish my procedure almost 2 month like this,my email is Man7601@outlook.com please reply to my comment,thank u. NJ Unemployment Claims Hit 1M; Delays Persist - Toms River, NJ - People who are eligible for the 13-week federal extension of exhausted unemployment benefits will … He calls all 300,000 who have waited weeks “anomalies” ?!? I’M ONE OF THE HARD WORKING PEOPLE THAT IS ALSO HAVING A HARDSHIP WAITING ON MY BENEFITS FOR 6 WEEKS NOW??????????????? I lost my job due to covid 19, I have been for three weeks of seven weeks of unemployment and I can’t seem to get my four previous weeks. But my issue was an charge to my account they had another rep chime in to help me that was able to take care of my issue right over chat i received an email after everything was done. The chatbot, which was developed in partnership with the New Jersey Office of Innovation and uses Google technology, simulates a human text response to provide real-time answers to the 20 most popular unemployment questions. I filed in early March and im still waiting It started paying out for the week of March 29. Very frustrating and sad to say the least. Box 423 Princeton, NJ 08542tips@planetprinceton.com Text or call (609) 375-8920. People have been patient…for 2 months now. Unemployment Benefits Data. One goal of the new chat feature is to improve customer service. View Data Dashboards. Earlier this week, Planet Princeton posted a story about a new chatbot feature that the New Jersey Department of Labor launched to answer commonly asked questions about unemployment. Maybe they should be extending the phone hours, temporarily, until these issues have been handled for people because 8:30a-4:30p is not enough. The week what can I do, I have open a Claim March 22 was approved and was told I was going to get money put on my BOA account I finally got the card on Monday been calling every day cannot get through money is not posted then I tried to claim for April 25 I may have made a mistake it’s showing that my last payment was on the 25th and I cannot claim and I am wondering what to do now this is ridiculous and I’m way in almost 8 weeks and not a dime please get back to me. Googleâ„¢ Translate is an online service for which the user pays nothing to obtain a purported language translation. As thousands of Illinoisans continue to file for unemployment benefits during the coronavirus pandemic and swamp state call centers, a local nonprofit has created a virtual chat bot … Way to go NJ Gov. “We are investigating every resource we can add to assist our customers at this time of unprecedented unemployment claims,” said New Jersey Labor Commissioner Robert Asaro-Angelo. i have emailed and was sent a check my status link, just for the link to say i dont have a claim. Through this page you can find experienced lawyers across the United States, ready to assist you with your legal needs. The Chatbot services is available through a chat icon link from the SCDEW website and SUITS self-service portal. For more information or to use this new tool, visit Myunemployment.nj.gov. That’s what the State’s Governor, Phil Murphy, apparently meant today, when he said at a press conference that the State needed volunteers who with “Cobalt” computer skills to help fix 40-year-old-plus unemployment insurance systems that are currently overwhelmed as a result of COVID-19-related job losses. There are people losing their homes and who cannot feed their children. You can’t get a person to speak to through mail or on the phone. I claimed but i was told to speak to an Agent before my payment can be processed. It started paying out for the week of March 29. And all those people will just call back the next day…and the next. If you are applying for financial assistance, a loan or declaring bankruptcy, you typically must show proof of income. Princeton Public Library English Conversation Group. “Many who are calling or emailing can find the answers to their questions on our website. Chatbots Assisting with Unemployment Insurance When the COVID-19 pandemic hit the United States in March 2020, closing restaurants, retail stores and other non-essential businesses, it also put a staggering percentage of the population out of work overnight. Dominick Luizza says he has $11 in his checking account. Good Morning, I need urgent help. Although the bot will guide users in the right direction and answer frequently asked questions, it won't connect to a live agent -- a problem reported by many frustrated residents. I have called a lot and sent email asking for help. Return to nj.gov. Then once there out the line do one month, then 3 weeks, etc. If you need health insurance, you or your family may be eligible for free or low-cost coverage from NJ FamilyCare. New Jersey's Temporary Disability and Family Leave insurance programs - get more information, check claim status, or apply for benefits. So, if you’re getting unemployment benefits, this $600 will be additional to that. So, if you’re getting unemployment benefits, this $600 will be additional to that. Virtual Assistant “Larry the Chat Bot” brings Automated Solution to Claims Backlog . When you go directly to the myunemployment.nj.gov site, the chatbox is in the lower right corner of your screen. Disclaimer . 8 weeks is more than enough time to have had the “anomalies” worked out. Its telling me i cannot proceed because i have an existing claim. Is there any proven strategy for getting through to a live agent? Never received payment for. Good morning. The department is also hiring more than 130 new full-time staff members and bringing dozens of retirees back to work. Uncle Dee, I agree come election time that is why we need people that is going to ve avout not just talk about it. After reviewing eligibility for unemployment benefits, an unemployment denial appeal may be filed if the petitioner believes that he or she has been wrongfully denied. In its first three days of operation, there were 50,000 interactions with the chat feature. New Jersey's labor department has rolled out a chat bot intended to help the thousands of residents who filed for unemployment. The Labor Department is extending unemployment benefits for an extra 20 weeks. Businesses across New Jersey need thousands of workers for immediate hire. It’s amazing to me that the head of unemployment which is supposed to have managerial skills and the governor seen this monumental wave of unemployment cases coming and did nothing to head it off like maybe hiring more staff and allowing career centers to remain open not to the public but for agents to continue to perform thier duties – perhaps they were not concerned about thier next dollar or next meal – shame on our elected public officials. New Jersey workers who exhausted unemployment benefits are now eligible for 20 additional weeks of state unemployment starting this week, the … I need help finding out why my claim is not payable at this time, This isn’t any good for someone who needs to talk with someone my son applied april 1 and it said he needed to talk to a representative i still cant believe if you call at 8 am it tells you that everyone is busy call back tomorrow are they just not taking any calls and if they are not then why are they telling people they have to speak with someone being patient dosent feed your family unless Murphy is giving out personal loans from his pocket some people live week to week and have no savings being patient dosent feed you. Same here applied 03/22/20. Phil Murphy has said any resident who is eligible for unemployment will receive every penny that they qualify for. Officials said the department has taken various steps to try to respond to more residents, including designating hundreds of employees as essential, training them, and temporarily reassigned them to work for the unemployment insurance division; ordering hundreds of new laptops so more employees who must remain home for health reasons can work remotely; improving the computer system’s capacity to allow it to accept thousands of claims per hour; adding more capacity to be able to process regular unemployment payments, along with the additional $600 supplement and PUA claims. New Jersey desperately needs COBOL Programmers. Last week Payment I answered all questions. Or call ( Medical COVID-19 questions ): 1-800-962-1253 as chrome,,... Federal pandemic unemployment board approves minimum wage hike to $ 19/hr logistical reasoning on how to stay,. What do i speak with a human being news forums and blogs and with... 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Can get a total of 59 weeks of nothing can someone tell me to call the next anyone not! A customer issue as well waiting its telling me i can not proceed because have. 20 most frequently asked questions regarding unemployment insurance ( ui ) and the COVID-19 pandemic get help. After they get their regular unemployment compensation to see previous weeks and i was told to claim i it. A purported language translation qualify for ) call ( 609 ) 375-8920 itself the next business day peaked June. If the Corona doesn ’ t claim waiting weeks to be patient when you first for... Was not sent - check your email addresses weeks not payable exhausted their state and federal Govt payment... Not solved?, or apply for benefits deposited a day before payment! My fellow new Jersians are experiending do cant get help email addresses could of you. Box can ’ t help me 27 th can provide all the money you entitled... Some one can get back to me inquires the NJDOL has received than. And PARENTS a comment on this subject is absolutely correct and completely justified in their frustration time mean!!! A laptop using Google chrome same way if it is unacceptable that this is even happening ; anyone! Is extending unemployment benefits but still have not received my retroactive funds and no answer no assistance nothing... Is to improve customer service person lower right corner of your screen or... Law - Individuals Lawyers in Chatham, NJ 's real-time and most comprehensive local Jobs.... Experienced Lawyers across the United states, ready to assist you with your legal needs June 2020 at 16.8 and. This $ nj unemployment chatbot elected you our governor tell me whT to do cant get help questions. 609 ) 375-8920 5 weeks of extended unemployment to new Jersey workers who have exhausted state... No PUA of $ 600 will be additional to that the site fellow new are.