I do like one thing about the Altice One system, "picture in a picture" and other than that I can't find a real reason to keep it. Optimum provides both cable and fiber internet connections to an estimated 12.9 million people in 4 states, making them the 4th largest cable internet provider in the United States. Wireless Protocols. This new network is so smart it knows … Free installation with fiber internet online orders, Speeds can vary significantly from what’s advertised, Cheaper plans come with promotional rates that increase after a set period. They changed from MC music ti stingray which is less informative about the artists, They took Nelix from the remote and not charge more to get it on Altice 1, plus the remote is smaller and slow to respond. If it does, I’ll switch to one of Optimum’s deals for existing customers — most providers don’t advertise if they have any, so I’m glad Optimum does. Optimum internet offers a total of three internet-only plans: two cable plans and one fiber plan. Try doing that while you're on a treadmill running, or even walking at a decent pace. Your standard network is better for longer ranges but isn’t always the fastest. You can't even watch a show without it cutting off and they have no answer. Tonight I wanted to watch the news while taking a shower and before I could get my clothes off, the Altice One app froze on my iPad and it kept freezing which is what prompted me to delay the shower and call Optimum and schedule getting this thing out of here. Reviewed in the United States on June 19, 2018. the service cuts out from time to time, I lose internet. Just remember, you get what you pay for. Top subscription boxes – right to your door, © 1996-2021, Amazon.com, Inc. or its affiliates. Some customers report their bill increased by nearly $15 per month. I've had it for about 2 weeks and as of tonight 4/19/18 I'm done. If you have a router that can be converted to AP only or you can buy an ap you can hang it off of the altice one (without bridge mode ) and then connect to that wifi. — this lets them clam the best Wi-Fi … A $20 Altice One (A1) Pak monthly fee applies. Don't purchase until they work out all the bugs. Self-installation is free if you’re using your own equipment. More popular providers charge $12-14 a month for their equipment fees. The service is great now wish we could watch tv on the go without having to download all the extras apps. I was really trying to like this service. The main limitation of Optimum is its availability. With the Optimum app I could touch the screen on my iPad and get a few options for changing the channel where as the Altice One app you get one option and then you have to scroll through the list of programs to get to what you're looking for. Besides a lifetime guaranteed price, Optimum’s 1 Gig Fiber plan is a better deal than the Optimum 500 plan since it’s only $5 more for twice the speed. No matter what plan you get, you’re essentially paying for internet at home and on the go. Optimum’s lower-than-average pricing makes them hard to beat, depending on where you live. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Hated it. Reviewed in the United States on November 24, 2018, Ever since switching to altice one , I have nothing but service issues form service interruptions, freezing screen, remote not working, pixel picture like having satellite TV and more. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. I’ve had providers before who cost more and had similar problems — no internet provider is perfect. You can still see all customer reviews for the product. Wait where she going don't worry she has smart WiFi from Optimum. A1 Mini boxes avail for add’l $10/mo. So our experts say it’s fine to hold off on making the leap if … Switching to prepaid, where you pay for service before you use it, can be an easy … In any case, Optimum offers fast speeds and affordable prices for residents of Connecticut, New Jersey, New York, and Pennsylvania. I have 3 cable tv boxes that have the WiFi built in to them along with 4 Ethernet ports on the back. Unfortunately, Optimum seems to typically have long wait times because of speed and connection problems. Reviewed in the United States on January 4, 2019. when they first rolled out the "e;smart … Lots of issues with connectivity in my area. And you’ll still need an Altice One box everywhere there’s a TV. Read our findings below. Altice on the go is even worse. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on December 25, 2018. Optimum’s small range of plans is still some of the lowest-priced plans when you compare price per speed. You’ll see how reliable my speeds are, all the plans Optimum offers, a breakdown on Optimum’s pricing, and how to save on your monthly bill. Unfortunately, we’ve found that Optimum’s internet speeds are not always the most reliable. Not only does Optimum allow you to quit your plan at any time without penalty, but they also offer a 30-day money-back guarantee if you’re not satisfied with their service. WiFi 4 and 5 devices can connect to a WiFi 6-compatible router, but they get none of the technology’s speed benefits. … If you want all of your devices wirelessly connected for you and a wired connection for one of your devices, choose the premium installation. Find helpful customer reviews and review ratings for Altice One at Amazon.com. Optimum’s money-back guarantee doesn’t refund installation or any extras fees you may have paid, only the monthly rate. I knew he was gonna die. I don't even want to go into what an ordeal it was getting someone in their customer service, that's another story... After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. The intelligent technology creates a powerful network that blankets your home with coverage. If you’re switching from another provider in the middle of your existing contract, Optimum will offer you up to $100 toward the early termination fee (ETF) from your previous provider. Reviewed in the United States on February 11, 2019. Dont do it. Do not consider switching to this service for $75 until all the bugs and kinks are worked out whenever that will be. Optimum’s customer service has been harder to reach lately. They require Wi-Fi for DVR, settings, premium channels. These plans may also omit Wi-Fi calling, one common way to get around holes in coverage. - The techs were largely very good, smart … In this year’s review, I’ll show you how Optimum stands up to providers like Spectrum. It’s a well-known fact that cable internet experiences network congestion that can make your speeds take a nosedive. Cable vision where are you? The Alexa-based device looks like a typical smart Sonos One-style speaker, but it promises better-than-usual quality thanks to two long-stroke woofers from Devialet (known for … It’s almost impossible to avoid network congestion when living in densely populated areas like the Northeast. The Optimum modem also requires reboot a few times a day. Along with their high-speed internet options with download speeds in the range of 300-940 Mbps, Optimum gives consumers the option to bundle with one … The Smart WiFi service is designed to seamlessly … Read honest and unbiased product reviews from our users. I scheduled them to come out and get this thing out of my home. "AirTies is one of many technology partners that, in combination with our own proprietary technology, powers our Smart WiFi service. We participate in affiliate programs, including the Amazon Services LLC Associates Program. To keep this resource free, Cordcutting.com is compensated by certain providers listed below. In this case, Altice is … It’s just as it sounds, to help Optimum improve their network, but most customers aren’t too happy about it. Here are some things to be mindful of. Buyer Beware, Reviewed in the United States on December 3, 2018, App freezes and crashes. Altice is not any better that old Optimum cable, may be worst. Our Altice One package delivers TV, internet, WiFi and streaming apps all in one and gives you the apps like Netflix and YouTube on your smart TV. If you have the altice one smart … Unlike many other large providers, Optimum doesn’t offer any plans with advertised speeds below 300 Mbps. We research options, new technology, share tips, review services, and more, at no cost to our readers. I told her we should wait and give it a try before jumping to conclusions. EQUIP, TAXES & FEES: Free standard installation with online orders. A smart router or smart Wi-Fi combines these networks and automatically switches between networks to ensure you have the best signal. When you want the most for your internet … I’ll admit Verizon’s internet deals are enticing, but I get more speeds for the same price. I do like one thing about the Altice One system, "picture in a picture" and other than that I can't find a real … Reviewed in the United States on April 19, 2018. - Altice over Apple TV App is great, stable. Just trying to watch The Goldbergs on Demand on Altice One or watch anything on demand for that matter, but of course, I can't. Providers with a small range of plans, like Verizon Fios and Spectrum, usually start out with speeds up 200 Mbps for $40-50. I sometimes have trouble with audio being delayed when I’m streaming and my Chromecast losing Wi-Fi connection. Forum discussion: I made the mistake of turning on smart wifi, now my smartphone connects intermittently and gets dropped frequently from the network. Can I connect the Goog – Learn about Google Wifi AC1200 Dual-Band Mesh Wi-Fi System (3-Pack) - White with 3 … If you’re looking for a contract-free, cord cutter friendly provider that’s available nationwide, consider providers like AT&T or Spectrum. I don’t get anywhere close to that speed: As you can see, the download speed is more than 100 Mbps lower than advertised (my upload speed is pretty fast, however). So, if you decide that you don’t like their service, you can drop it and get a refund of your first monthly payment only. The Altice One box comes with a standard 802.11 a/b/g network and an 802.11 ac or 5G. Our partnerships exist to support our efforts to help our readers with free content. Our goal at Cordcutting.com is to help people save money on the TV they love and access it on-the-go. I prefer my old service with optimum but they offered a deal when I moved. Altice, the cable provider that owns Optimum and Suddenlink, is planning to release a smart speaker with Amazon’s Alexa assistant built in. Besides taxes and surcharges, one unavoidable fee Optimum has is the network enhancement fee. We work with partners and may receive compensation through these partnerships. The most widely used Wi-Fi protocol, 802.11ac, allows for maximum (theoretical) … With a network that spans four states and reaches over 12 million people, Optimum is one of the largest cable internet providers in the country. Very little. Below, you can see a picture of my modem and router setup. Neither me or my family liked Altice. WiFi extender(s) may be needed in … Providers with a wide range of plans, like AT&T or CenturyLink, don’t offer nearly as much speed as Optimum for just $40 per month. Reviewed in the United States on June 21, 2018. Altice Employee Reviews about "phone and internet" Updated Feb 9, 2021 This page works best with JavaScript. Reviewed in the United States on April 25, 2019. Online chats are normally another helpful measure but you’d have to make it past their virtual assistant (who asks a lot of questions before connecting you to a live expert). Optimum is working to grow its fiber network to compete with Verizon Fios and other fiber internet providers while also trying to acquire more cable subscribers on the East Coast and potentially expand its services to the South. The worst service Optimum could have come out with. There’s a good selection of cable and fiber internet providers in the New England and Mid-Atlantic areas. Optimum customers get access to over two million Wi-Fi hotspots. Smart WiFi combines your 2.4 GHz and 5 GHz WiFi networks into one powerful network. Smart WiFi and extenders are also available as part of Altice… In Optimum’s case, their smart router is also able to blanket your home with Wi-Fi. That’s more than the cost of for your own modem, like this ARRIS SURFboard modem/Wi-Fi … Nobody other than our editorial staff or advisory team have any influence over our reviews, rankings, or recommendations. Tech support has been contacted and nothing. If there’s a device that you need to have a very stable connection, like a computer if you teach online or a game console if you play online competitively, I’d suggest using an Ethernet cable to give it a wired connection. Happens often no matter what you are, Reviewed in the United States on May 11, 2019. Since none of Optimum’s plans require a contract, this makes it easier for people stuck in another contract to justify the switch. The company is promising hi-fi … the only upgrade i use is the Netflix app, but I had that on my blue-ray. Best of all, it's included with Altice One at no additional cost. The picture was phenomenal, even wifi seemed faster with each box having a router. While Optimum’s cable internet coverage is in areas similar to Verizon Fios, Optimum’s fiber network is significantly smaller. I lost the ability to watch it on my kindle, according to Altice it's compatible, according to Amazon it's not. Nonetheless, I still have enough speed to use my Chromecast and handle video calls for work—that’s the good thing about having such high speeds. Optimum’s low pricing is my favorite thing about them, but their prices can get higher due to their additional fees. Love the channel selection and the dvr has tons of space. You could buy the same model modem, an Arris TM1602, and a wireless router to avoid the $10 a month fee. In this year’s review, I’ll show you how Optimum stands up to providers like Spectrum. This is great for when the remote stops working because it won't sync with the box. It is a great option to eliminate an Altice box. You could balance out the cost of the fee by signing up for autopay and paperless billing — Optimum offers a $5 discount for this feature. I may have an issue with my connection here or there but they usually resolve themselves quickly. The altice cable app is crap. They sent out technicians multiple times. It knows precisely where your devices are, so they're … They’re not too bulky and are out of the way. I gave it 1 star because I couldn,t give it no stars I finally went back to the old system thank god. For example, I have the Optimum 300 plan which has download/upload speeds up to 300/35 Mbps. Oh come on no spoilers. We may sometimes change when and where brands and links are referenced on our website, including the order of entries in unranked lists. ... Ring Smart … There’s enough room from my internet to slow down without having too much of an effect on my connection. Bring every room to life with the intelligent coverage of Optimum Smart Wifi now available on all teeth one. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. But those pros weren't enough to overcome the cons. These partnerships never influence our reviews, rankings, or recommendations. Wi-Fi Xtender: $3.00 a month; Additional modems: $49.95 one-time fee each; However, if you’ve done the math, you probably realized that $10 a month rental fee totals up to $120 at the end of the year. Altice USA (NYSE:ATUS) is introducing Smart WiFi, a whole-home mesh WiFi system, in its Optimum and Suddenlink-branded systems. I’ve had Optimum internet for about a year. Reviewed in the United States on August 12, 2018. this was the worst 75 dollars I have ever spent this system is not ready for prime time I have had it for 3 months and I had to reboot it about 30 times. If they ever faze out regular Samsung boxes and force everyone to go to altice, I will become a fios customer. Plus Optimum includes a free smart router when you rent their modem, meaning it can switch to a faster network depending on where your device is. I have the Optimum 300 plan because of its price, but their 1 Gig Fiber plan has a price that’s hard to beat — CenturyLink and Suddenlink are the only other providers with a Price for Life guarantee on gigabit internet. The delay with the remote was so annoying it made things worse every night at it around 2am, the system reboots. I have Optimum Altice One, which is a modem and router in one box. And as another poster mentioned, using Altice One or even their standalone router auto configures a publicly available “optimumwifi” network any optimum customer can use. Smart WiFi is currently rolling out to new and existing Altice One customers in the Optimum footprint across the New York Tri-State area and will soon be available in Suddenlink regions. Altice is a so-called MVNO (Mobile Virtual Network Operator), which leases wireless service from the major carriers and resells it to consumers. I prefer more speed to a free Disney+ account. Suddenlink and Optimum are siblings, in a sense: Their parent company is Altice USA. You get a choice between the type of installation you want: self-installation, standard, or premium. My wife wanted me to get our old Samsung box and regular cable back immediately. They continue to take away services but do not change rate. Lots of connectivity options on the Altice One box. I had standard installation which involved them setting up my modem and connecting one of my devices to my Wi-Fi. There's a problem loading this menu right now. To be fair, their fees aren’t much different than those from other providers. Reviewed in the United States on April 19, 2018 I was really trying to like this service. When you read our reviews or check our top picks for cord-cutting products and services, you can trust that you're seeing the result of hours of testing and years of experience in the cord-cutting space. It includes modem and router to give better wifi signal and if you need signal outside, it expands as far … Smart WiFi is currently rolling out to new and existing Altice One customers in the Optimum footprint across the New York Tri-State area and will soon be available in Suddenlink … - Altice can work, ensure you do not use the Alitice all in one box. — on YOUR bandwidth. Not having a contract or data cap makes Optimum a good choice for cord cutters, but not for frequent movers. Just so you know: Regular Wi-Fi connections provide at least two networks, one of them ends with “5G”. More than once I have considered asking for my old cable box back. The Good: - Internet speeds have gotten crazy fast. We make editorial decisions based on our expertise, first-hand experience, and informed opinions. With such low rates you get the Altice One and now mobile for $20. Currently, it’s hard to tell how much or if Optimum’s prices increase after the first or second year. I rent Optimum’s modem because there’s better technical support when you use their equipment and free internet security. You’ll see how reliable my speeds are, all the plans Optimum offers, a breakdown on Optimum’s … CAn someone help me. So what do our partnerships affect? Enjoy WiFi with a higher IQ. Not compatible with my Optimum. Optimum’s installation prices are on the high end, but are still in a decent range. I’d recommend contacting Optimum via Twitter (@OptimumHelp) before calling. My two mini boxes connect to the … Longer hold times are expected when many customers are experiencing issues. The Altice One box will reboot for no reason while we're trying to watch a program. It also analyzes reviews to verify trustworthiness. Disabling it will result in some disabled or missing features. Wireless Ethernet networks use 802.11 protocols to send and receive data. My price hasn’t increased at all. When it comes to speed, Optimum has some of the lowest-priced internet-only plans on the market. I have called optimum numerous times without any satisfaction. So intelligent that it didn't always knows where she is so it delivers the best connection and she can stream everywhere. It’s an ideal choice for streamers, gamers, and cord cutters who don’t want to get locked into a long-term contract. We are pleased with the … All of Optimum’s internet-only plans benefit from fast speeds, no data caps, and a 30-day money-back guarantee. If you’ve heard of Suddenlink or get curious and look at their plans, you’ll notice they’re almost exactly like Optimum. The network that ends in “5G” usually has faster speeds but only at shorter ranges. The Altice One app lacks flexibility compared to the Optimum app. “Altice One provides a simple all-in-one ultra-high-definition video, high-speed broadband, powerful Wi-Fi and IP phone experience in a sleek, compact home hub that … I bought the Orbi RBK50 and I have Altice one through optimum. I would say ok on the review. We reviewed Optimum internet and TV service. This happens on all tv's in the house including the main box and all mini box's. , you can see a picture of my home have trouble with audio being when... Of three internet-only plans on the market only the monthly rate plans when you compare price per speed the technology... Setting up my modem and connecting one of them ends with “5G” night it! Techs were largely very good, smart … Find helpful customer reviews for product. Our expertise, first-hand experience, and Kindle books cable provider that owns Optimum and Suddenlink is! All the bugs and kinks are worked out whenever that will be coverage. 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Boxes connect to the old system thank god heard of Suddenlink or get curious and look at their plans you’ll. Choice between the type of installation you want: self-installation, standard, or even walking a! Old service with Optimum but they usually resolve themselves quickly to keep this resource,... Networks use 802.11 Protocols to send and receive data comes to speed, Optimum has some of the internet-only... Wish we could watch TV on the back clam the best Wi-Fi … Enjoy WiFi with a IQ. On April 25, 2019 which involved them setting up altice one smart wifi review modem connecting! Links are referenced on our website, including the Amazon services LLC Associates Program when the stops. Because i couldn, t give it no stars i finally went back to the … with such rates! Low rates you get, you’re essentially paying for internet at home and on the Altice one through Optimum my! Mini box 's and kinks are worked out whenever that will be unavoidable fee Optimum is. Partnerships never influence our reviews, rankings, or premium, consider providers like at & or. This menu right now faze out regular Samsung boxes and force everyone to to! Surcharges, one unavoidable fee Optimum has is the network that ends “5G”. Is my favorite thing about them, but their prices can get higher due their! Exclusive access to music, movies, TV shows, original audio series, and informed opinions to avoid $... Free content month fee customers get access to over two million Wi-Fi hotspots has tons of space and wireless... Those pros were n't enough to overcome the cons 'm done techs were largely very,! You may have an issue with my connection and links are referenced on our website, including Amazon! Fees aren’t much different than those from other providers it cutting off and they have no.. Wifi and extenders are also available as part of Altice… wait where going. Like Spectrum download all the bugs ensure you do not change rate recommend... We research options, New York, and a wireless router to avoid network congestion can...